Internal Sales Account Manager

Account Manager

Bury St Edmunds

£28,000 - £33,000 DOE (+uncapped commission)

Full-time

We are recruiting for a Account Manager on behalf of our client, based in Bury St Edmunds. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment.

• Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations.
• Manage and grow an existing customer base.
• Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements.
• Provide high-quality customer service, supporting a diverse range of customers throughout the sales process.
• Act as a product and solution specialist by advising customers and responding to technical queries (with training provided).
• Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently.
• Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation.

• Previous experience in a sales role.
• Strong communication skills, including a confident telephone manner and professional written communication.
• Self-motivated and target-driven, with the ability to proactively pursue sales opportunities.
• Strong organisational skills with the ability to manage workload and maintain accurate records.
• Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems.