Security Officer

Flexibility to travel, driving licence and transport essential as this role will cover various DWP sites within the region - Thetford, Bury St. Edmunds, Woodbridge, Stowmarket, Newmarket, Diss.

Full UK driving licence required.

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security‑related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.

• Look out for, and immediately report, any health and safety hazards on site.
• Stay alert to threats or changes within the work environment and take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident for the incident‑report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience.
• DS licence (preferred).
• Full UK driving licence required.