Applications Engineer - Sales, Manufactured Products

Applications Engineer - Sales, Manufactured Products

Be among the first 25 applicants.

Generant was founded in the early 1930’s and is headquartered in Butler, NJ. We design and manufacture valves and pressure regulators for a wide variety of industries, with a strong position in the Industrial Gases and Cryogenics, Medical Gases and Equipment, Energy, and Chemicals markets.

Generant is 100% employee owned! We look for dedicated and talented people who think like owners and embrace our mission as stated in our Quality Policy:
Our Goal is to provide our customers, suppliers and employees true value. We believe this can only be accomplished through a strong commitment to continuous improvement in the quality of our products, services and working environment.

• Personally motivated to produce high-quality work
• Lifelong learners – driven to continually improve
• Well organized
• Enjoy working in a team environment

For more information, please visit our site:

• THIS ROLE IS ON‑SITE DAILY IN BUTLER, NJ

The Applications Engineer is responsible for assisting customers and distributors in product applications. Personnel in this position will leverage in-depth Generant product knowledge to provide effective solutions. The Applications Engineer will also have a substantial role in marketing Generant products and maintaining customer and distributor relationships. To a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e‑mail) and handling quotations, lead‑time requests and estimated delivery requests.

• Initial point of contact for technical assistance requests by customers and distributors.
• Talk through and understand typical applications and provide potential solutions based on product performance knowledge and published information.
• Answer any technical questions about Generant products or effectively pass the question on to internal personnel who can provide an accurate answer.
• Receive and handle requests for formal price quotation, lead time, purchase order, order changes, adjustments and cancellations from customers.
• Archive and maintain relationships with customers.
• Use computer to retrieve customer information and order status information.
• Work to expedite deliveries as necessary, conferring with production, sales, shipping, inventory or transportation companies to expedite or trace delayed/missing shipments, and follow up on customer inquiries.
• Make price and delivery quotations verbally for standard items to approved customers.
• Refer customers to pre‑established distributors in their area and/or specific industry.
• Assist customers and distributors with proper product selection for their applications.
• Maintain the sales contact management system.
• As needed, can perform all duties of a Customer Service Representative.
• Assist VP of Engineering and/or VP of Sales and Marketing in various capacities.
• Issue RMA numbers and provide information to engineering regarding customer RMA evaluations.
• Provide input to engineering for new product development or general R&D based on customer communication.
• Some overnight travel will be required.
• Participation in relevant industry trade associations (example: CGA).

• College degree required – Engineering field.
• Knowledge of and ability to read technical drawings and specifications.

• Must have strong written and verbal communication skills.

• Advanced skills including statistical and financial knowledge.

• Ability to analyze and solve complex problems.

• Employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision and the ability to adjust focus.

• Role is on‑site in Butler, NJ.
• Work environment is greater than 90% office based.
• Noise level in the work environment is usually quiet.
• Some travel may be required.

Medical, Dental, Vision, Employee Stock Ownership Plan (ESOP), 401(k), Life and AD&D Insurance.

Entry level

Full‑time

Sales and Business Development

Industrial Machinery Manufacturing