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Customer Service Manager - Call Center Ops; Hybrid

Job in Butte, Silver Bow County, Montana, 59701, USA
Listing for: Oates Energy
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Manager - Call Center Ops (Hybrid)
A leading utility billing company is seeking a Manager of Customer Service to oversee operations in Butte, Montana. The role involves leading a team of customer service representatives, managing call center performance, and ensuring high customer satisfaction. The ideal candidate will have 3–5 years of customer service experience with a focus on quality assurance and operational efficiency. This full-time position offers a competitive pay range of $25 to $30 per hour based on experience, with additional benefits including health insurance and a 401(k) plan.
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