Certified or Registered Medical Assistant

Certified or Registered Medical Assistant

Join to apply for the Certified or Registered Medical Assistant role at Southwest Montana Community Health Center
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Position overview and details are described below. This description preserves the original role information while presenting it in a structured, web-friendly format.

Under the general direction of the Lead Nurse, a Medical Assistant (MA) is responsible for supporting administrative and direct patient care duties within designated care teams as assigned. The MA s task work will be directed by provider teams and they will be clinically supervised by the Lead Nurse/COO.

• Patient check-in and check-out tasks as assigned, including identifying patients and collecting required information.
• Vital signs collection and documentation in the electronic medical record (EMR).
• Review medication profiles, allergies, tobacco, alcohol, and illicit drug use; document appropriately in EMR.
• Support administrative and clinical duties across various procedures and care pathways as directed by providers.
• Schedule appointments in EPIC for the assigned care team in accordance with policy and procedure; manage referrals and track status.
• Perform venipuncture to obtain lab specimens, instruct patients on specimen collection, and perform CLIA waived tests as appropriate.
• Assist with EKGs, wound dressing, and other procedures as directed by licensed professionals.
• Maintain documentation templates and communications for Nursing Home visits (where applicable) and ensure accurate encounter documentation.
• Update medication lists and process medication refills following approved training and sign-off processes.
• Communicate with patients by phone, mail, or patient portal as directed by providers.
• Provide patient education, self-management support, and assist with goal setting using intake forms and Epic documentation.
• Support continuity of care and coordination with the care team, including post-visit follow-up and result reviews.

• Education:
  
  Completion or ability to complete a medical assistant training program is required.
• License/Certification:
  Current CMA or RMA certificate preferred.
• Experience:
  
  Prior experience preferred; prior experience with EPIC is helpful.

• If not certified at time of hire, ability to obtain certification within the period required by the State of Montana.
• Maintain CPR certification while employed as a Medical Assistant.
• Ability to perform CMA/RMA functions and operate a computer system with basic skills; proficiency in EHR/EMR usage is expected.
• Effective communication with patients and staff; ability to treat patients of all ages and diverse needs.
• Provide professional and compassionate care and apply knowledge to meet provider and patient needs.

• 2 new positions being added.
• 36-40 hours/week – 4 day workweek.
• FLSA Non-exempt.
• Hourly wage from $16.80/hr for non-certified, and from $17.05 for certified and higher based on experience, training, and certification.
• Candidate review begins 11/16/2025; position open until filled.
• Candidates must pass a criminal background check to be eligible for employment.

Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). The organization provides comprehensive primary care services and operates multiple locations in Montana. It accepts most insurances and private-pay options, and offers a sliding fee discount based on income.

• Entry level

• Full-time

• Health Care Provider

• Medical Practices