Progress Coach

£30,577 to £32,455 per annum (for exceptional performers, there is scope for further progression up to £37,323.25 per annum)

Onsite
This role will be based on site, primarily in the named location.

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

The Registry supports the whole student journey, from initial enquiry and admission through to final award and beyond. We work as an integrated, student-focused service, using our expertise, insight and technology to deliver excellent services and support student success. Our teams work collaboratively across the University, fostering an inclusive, high-performing culture that promotes wellbeing, development and opportunity for all.

Student Services

Student Services provides a range of student support, information, guidance and development services across the University including, counselling, disability, mental health, financial support and other key services delivered centrally These teams work closely together (and with other sections of the university) to provide the best possible services to our students, to enhance the student experience, to help students achieve their full potential and to meet the strategic aims of the University.

These services are central to the student experience, they are visible, seamless, effective and tailored to the needs of our student community.

As a Progress Coach, you will play a key role in supporting learners to succeed throughout their educational journey. Working with a diverse student population, you will provide proactive pastoral, academic and wellbeing support, helping learners overcome barriers to achievement and reach their full potential.

You will manage a caseload of students, monitoring attendance, engagement and progress, and using data and insight to identify where additional support or intervention may be required. Acting as a trusted point of contact, you will build strong relationships with learners and work closely with curriculum teams, Student Services colleagues, employer partners and, where appropriate, parents/carers and external agencies to coordinate effective support and positive outcomes.

A core element of the role is delivering high-quality coaching, mentoring and tutorial activities that promote personal development, resilience, employability and learner success. You will also contribute to the delivery of key themes including safeguarding, Prevent, equality, diversity and inclusion, and learner wellbeing.

The role has a strong pastoral and safeguarding focus and is central to the University's commitment to providing an outstanding learner experience. The successful candidate will have the opportunity to develop valuable experience in supporting a broad range of learner groups within a unique and growing educational environment.

This role requires close…