Food Service Team Member

About the Role

Food Service Team Member at Nouria – a multi-generational family‑owned wholesale fuel distributor, convenience store operator and car wash operator in New England. The role is responsible for the proper and efficient operation of the Food Service Station during the shift, ensuring profitability, growth and excellent customer service.

• Preparing all fresh made‑to‑order food items.
• Maintaining self‑service food offerings including coffee, fresh case items, dispensers, fountain machines, and condiment center.
• Loading product into fresh case as needed.
• Operating the cash register.
• Providing best‑in‑class customer service.
• Maintaining high levels of sanitation.
• Assisting in monitoring inventory levels for freshness and availability.
• Back‑stocking, filling condiments, supplies, and rotating product by received date.

• Providing the best customer experience to every customer.
• Greeting every customer with a smile and sincere greeting.
• Suggesting possible purchases to the customers and promoting specials.
• Assuming full responsibility for the execution of Nouria's customer service program at the site level.

• Doing what is necessary to minimize safety risks to employees, customers and suppliers.
• Ensuring all environmental and hazardous material regulations are strictly enforced.
• Maintaining safety and security of the store and documenting any accidents or incidents that occur.
• Managing the maintenance of the customer environment inside and around the perimeter of the store.
• Operating all assigned equipment safely and efficiently.
• Supporting implementation of the Nouria Safety and Health program.
• Promptly reporting workplace accidents, injuries, incidents or illnesses.
• Completing the new employee safety orientation procedure.
• Using gloves, hat/visor, and apron as required.

• General safety, sanitation and hygiene procedures.
• Product/production processes.
• Allergen & food safety awareness.
• Basic knowledge of product, production processes and other techniques for maximizing the level of production.
• Ability to follow instructions and established procedures.
• Ability to work alone or as part of a team.
• Awareness of sanitation and hygiene procedures and practices.
• Concern for the safety of self and co‑workers and a responsible attitude.

• Ensuring physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Performing other related duties as required.
• Being able to lift up to 50 pounds at times.
• Traversing and accessing all areas of the store.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing.

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Referrals increase your chances of interviewing at Nouria by 2x.