Grocery Clerk
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Join to apply for the Grocery Clerk role at Kroger
.
We are seeking a customer-focused team member to create an outstanding customer experience and maintain a safe, clean environment that encourages customers to return.
Responsibilities- Grocery Clerk helps customers discover items and information they inquire about.
- Grocery Clerk informs customers of food specials and recommends products to meet their needs.
- Check product quality for freshness and review "sell by" dates, taking appropriate action.
- Provide customers with fresh and non-perishable grocery products as ordered; stock and inventory department merchandise as needed.
- Label, stock, and inventory department merchandise; report ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads; adhere to all food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Gain and maintain knowledge of products sold within the department and respond to questions with suggestions.
- Create an environment that makes customers feel welcome, important and appreciated; answer questions about products sold within the department and store.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions to management.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs.
- Notify management of customer or employee accidents; work cooperatively in a high-paced environment.
- Follow directions, resolve issues with honesty and integrity, and seek assistance as needed.
- Provide support through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform essential functions with or without reasonable accommodation.
- Customer service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
- Customer service skills
- Retail experience
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
What You’ll Receive From UsThe Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Growth opportunities through extensive training programs and diverse career pathways.
- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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