More jobs:
Plumbing Warranty Technician
Job in
Cabot, Lonoke County, Arkansas, 72023, USA
Listed on 2025-11-22
Listing for:
Benjamin Franklin Plumbing of Long Island
Full Time
position Listed on 2025-11-22
Job specializations:
-
Trades / Skilled Labor
Plumber, Installation Technician
Job Description & How to Apply Below
Benefits:
- 401(k) matching
- Health insurance
- Training & development
The Plumbing Warranty Technician is a highly skilled service professional responsible for diagnosing, repairing, and resolving warranty-related plumbing issues in both residential and commercial settings. This role requires advanced product knowledge, strong troubleshooting skills, and a commitment to providing an excellent customer experience while representing the company’s values in the field.
Key Responsibilities:- Respond to warranty service calls in homes and commercial buildings to diagnose plumbing problems
- Accurately identify root causes of issues in various plumbing systems and materials
- Perform high-quality repairs on fixtures, piping, valves, equipment, and system components under warranty
- Communicate clearly with clients about findings, solutions, and next steps to ensure trust and satisfaction
- Document all work performed using service management software, including photos and material used
- Coordinate with project managers and install teams for job history or unresolved install issues
- Interpret builder standards, manufacturer warranties, and internal QA processes to resolve claims efficiently
- Maintain clean, organized, and well-stocked vehicle and tool inventory
- Act as a field representative for the company’s brand and commitment to excellence
- Educate clients on proper plumbing system use and care to prevent repeat issues
Qualifications:
- Apprentice/Journeyman level plumber minimum
- 4+ years plumbing experience in both residential and commercial systems
- Exceptional diagnostic and troubleshooting ability across all common materials and fixtures
- Deep understanding of plumbing codes, system design, and installation standards
- Highly skilled in customer-facing communication with builders, property managers, and homeowners
- Ability to remain calm and solution-oriented in sensitive or escalated warranty situations
- Detail-oriented with excellent documentation and reporting habits
- Valid plumbing license or certification (as required in service area)
- Clean driving record and reliable transportation
- Familiar with mobile field service software and tablet-based dispatching
- Pride in craftsmanship and representing the company with professionalism and empathy
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×