Systems Engineer - IT

The Systems Engineer is responsible for ensuring the deployment, stability, security, and efficiency of the organization's IT infrastructure and end-user devices. This role delivers exceptional customer service by providing timely, reliable, and user-focused technical solutions.

Aligned with the organization's Continuous Improvement (CI) culture, the Systems Engineer will champion innovation and process enhancements, leveraging technology to streamline operations and improve the user experience.

The Systems Engineer will work as part of a collaborative team, with opportunities to specialize in areas such as end-user device management, system infrastructure, security, and Microsoft 365 while contributing to the overall effectiveness of IT operations.

Deliver outstanding customer service and responsive technical support.

Design, deploy, and maintain IT infrastructure, including servers, storage, networking, cloud, and security platforms.

Manage the lifecycle of end-user devices, including desktops, laptops, mobile devices, and peripherals.

Monitor system performance, troubleshoot issues, and implement upgrades and patches.

Ensure systems and devices comply with organizational policies and industry standards.

Collaborate with IT teams and stakeholders to deliver technology solutions that meet business needs.

Document system configurations, procedures, and processes.

Support disaster recovery, business continuity, and cyber incident response planning.

Identify opportunities for process optimization and contribute to Continuous Improvement initiatives.

Follow Group IT technical, process, and procedural standards.

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Relevant certifications, such as Microsoft Azure Administrator, Cisco CCNA/CCNP, CompTIA, or CISSP.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills with a customer-first mindset.

Experience with enterprise IT infrastructure and end-user device management.

Familiarity with Continuous Improvement principles and their application in daily work.

Hands-on experience with technologies such as:

Microsoft Windows Server, Active Directory, Microsoft 365, Azure, Entra, and Intune

Veeam and Hyper-V

SharePoint on-premises and online

Avon Technologies designs and produces life-critical personal protection solutions for military personnel and first responders through its Avon Technologies and Team Wendy brands. Its mission is to provide unparalleled protection for those who protect us, helping them navigate challenging situations and return home safely.

The company values fearlessness, integrity, excellence, resilience, collaboration, and the ability to execute.

The anticipated salary range for this position in Cadillac, Michigan, is$70,000–$80,000 annually
. The final offer will depend on experience, industry background, education, and other relevant qualifications.

Benefits include:

Generous paid time off

Competitive compensation package

Learning and development opportunities

Employee stock purchase plan

401(k) matching

Company-paid life and AD&D insurance

Medical, dental, and vision insurance

Candidates must be legally authorized to work in the country of employment without employment visa sponsorship.

This position may involve access to information or technology subject to U.S. export control laws and Department of Defense contract requirements. Additional information regarding U.S. person status and citizenship may be required as part of the application process.

Avon Technologies is an equal opportunity employer, including veterans and individuals with disabilities.