Service Dispatcher

Description

Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Production Manager to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success.

We offer:

• $60,000-$80,000.00 per year
• Relocation assistance possible for the right candidate
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Christmas Bonus
• Career advancement opportunities
• A positive and professional work environment

Responsibilities – Production Manager:

• Implements and maintains an effective dispatch system.
• Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
• Maintains timely and professional contact with service customers.
• Maintains an organized and up-to-date repair log.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Schedules maintenance for service department vehicles and equipment.
• Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed.
• Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.

Requirements – Production Manager:

• Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
• Resume must be uploaded for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass background test and drug screening prior to employment!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.