Sales Consultant

Our client in Cadillac, MI is seeking a Sales Consultant to join their growing team. In this role, the Sales Consultant is responsible for delivering exceptional customer service, driving sales, and ensuring a positive shopping experience for every customer. They will serve as product experts and brand ambassadors, helping customers find the right solutions to meet their needs.

Key Responsibilities:

o Greet customers and provide a welcoming in-store experience.

o Understand customer needs and recommend appropriate products or services.

o Achieve individual and store sales goals through effective selling techniques.

o Maintain in-depth knowledge of products, promotions, and store policies.

o Process transactions accurately using the point-of-sale (POS) system.

o Assist with merchandising, restocking, and maintaining store cleanliness when appropriate. o Handle customer inquiries, returns, and complaints professionally.

o Collaborate with team members to meet and exceed performance targets.

o Other duties may be assigned.

Key Qualifications and Characteristics:

o High school diploma or equivalent.

o Previous retail sales experience preferred, especially in home furnishings or furniture.

o Strong communication and interpersonal skills needed for customer relationship management.

o Maintain up to date industry knowledge and trends.

o Ability to work in a fast-paced environment with flexible hours; weekends and holidays are required.

o Basic math and computer skills, including previous point of sale systems.

o Positive attitude and a passion for helping others.