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Guest Services Specialist – Hospitality

Job in Caerleon, Newport County, NP18 3QT, Wales, UK
Listing for: The Celtic Collection
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.77 GBP Hourly GBP 12.77 HOUR
Job Description & How to Apply Below

The Celtic Collection is seeking a Customer Services Associate to join their Guest Relations team at the Celtic Manor Resort in Newport. This permanent role involves responding to guest calls and emails, providing accurate information, and ensuring a positive experience.

Candidates should possess strong communication skills and previous customer service experience. The position offers competitive pay of £12.77 per hour, along with excellent benefits including career development, discounts, and wellbeing support.

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