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Guest Relations Specialist | Customer Services

Job in Caerleon, Newport County, NP18 1AA, Wales, UK
Listing for: The Celtic Collection
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 24000 - 28000 GBP Yearly GBP 24000.00 28000.00 YEAR
Job Description & How to Apply Below

The Celtic Collection is seeking a Customer Services Associate in Newport to manage inbound calls and emails for guests, delivering a warm, professional service and resolving queries efficiently. You will provide information on hotels, dining and facilities while upholding high standards of guest care.

This role supports guest bookings and enquiries, requires strong communication skills, and offers meaningful career development within a premium hospitality environment.

We are currently recruiting a Guest Relations Specialist | Customer Services for our team in Caerleon, Wales, United Kingdom.

The following opportunity is for a Guest Relations Specialist | Customer Services with The Celtic Collection.

Our group is growing, and we are hiring a Guest Relations Specialist | Customer Services in Caerleon, Wales, United Kingdom.

This opportunity is for the Guest Relations Specialist | Customer Services role at The Celtic Collection.

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