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Systems Business Administrator; Oracle

Job in Caerleon, Newport County, NP18 3QT, Wales, UK
Listing for: NHS
Full Time position
Listed on 2026-02-11
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Systems Business Administrator (Oracle)

We are looking for a skilled and motivated Systems Business Administrator to manage our business systems, support end-users and ensure smooth day-to-day operations.

The post holder will work as part of the Divisional Business Team providing administrative support to the operational delivery of Estates and Facilities services.

The purpose of the catering system and database is to maintain a comprehensive database of all provisions, contracted suppliers and current prices, costing and allergen information, standard recipes and daily menus for patients and retail outlets.

The post holder will have responsibility for price adjustments, back office reports, bar coding, cash register training and VAT. There may be a need to occasionally attend at weekends and after core hours for technology uploads and similar system changes.

Main duties of the job

The post holder's day to day responsibilities will include placing Oracle orders, receipting delivery of orders, and day to day responsibilities for the Central Information Technology Software System for catering.

They will be responsible for monitoring a generic email box which will include processing orders and receipting, liaising with suppliers, responding and actioning any queries/issues or complaints.

They will work closely with the Catering Liaison Dietician to update patient menus, create & amend allergen files by sourcing and reviewing individual ingredients. Responsibility for maintenance and updating/ changes of menus /allergen/ patient feeding costs of Patient Bedside Meal ordering system.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Qualifications and knowledge
  • Education to GCSE level
  • NVQ Level 3 or equivalent demonstrable knowledge and experience
  • Level 3 Food Safety & Hygiene certificate
  • Experienced in the use of Microsoft Office 365
  • Experience or intermediate knowledge in various aspects of the catering operation including food safety, stock control, patient bedside ordering
  • In-depth knowledge of Epos systems
  • Knowledge of All Wales Nutrition and Catering Standards for Food and Fluid
  • Knowledge of Procurement Processes
  • ECDL
Experience
  • Previous administrative or business experience. Intermediate levels of experience of EPOS system(s) required to fulfil the post
  • Intermediate levels of experience in allergen awareness and dietary requirements
  • Advanced keyboard skills and high levels of accuracy to be highly effective in the use multiple IT systems
Skills and Attributes
  • Able to work under pressure and to deadlines
  • Commitment to personal development
  • Ability to motivate self
  • Excellent communication skills (written, verbal and electronically)
  • Follow standard operating procedures
  • Ability to prioritise own tasks.
  • Self-motivated
  • Flexible to the needs of the service
  • Able to work to a high standard
  • Excellent interpersonal skills
  • Able to work to timescales
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
  • Independently mobile to travel between ABUHB sites
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Service Improvement Manager
- Retail & Catering

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