Room Technician

Job Title - Room Technician

Department – Maintenance

Contract Type – Permanent

Rate of Pay – £28,840 per annum plus excellent company benefits

Hours – 40 hours per week, over 5 days

Location – Newport, NP18 1HQ

– REQ
6717

Join the 'Greatest Story in Hospitality' by becoming one ofour Maintenance Hospitality Heroes at the Celtic Manor Resort.
As a Room Technician, you will play a vital role in maintaining the high standards our guests expect across our luxury resort.

Supporting our bedrooms and facilities, you will carry out a wide range of maintenance tasks, repairs and preventative works to ensure our accommodation and guest areas remain safe, well-presented and fully operational.
This is an excellent opportunity for an experienced maintenance professional who enjoys variety in their day, takes pride in delivering high standards, and is committed to providing an exceptional environment for both guests and colleagues.

• Arelevant maintenance qualification, such as electrical, plumbing or arelated discipline
• Atleast three years' maintenance experience within a commercial, hospitalityor similar environment
• Experience using hand and power tools safely and effectively
• Good communication skills and the confidence to interact professionally withguests and colleagues
• BasicIT skills and experience completing maintenance records and reports
• Aproactive approach to problem solving and maintaining high standards
• Afull UK driving licence
• The physical capability to undertake a hands-on role and respond to operational requirements across the resort

• Carryout maintenance and repair work across resort bedrooms and facilities
• Diagnose and resolve faults relating to electrical systems, plumbing, heating, air conditioning and bedroom fixtures and fittings
• Maintain room lock systems, safes, televisions and other guest-room equipment
• Support the safe operation of resort systems including fire alarms, lifts and building management systems
• Complete maintenance reports and accurate job records
• Participate in equipment checks, audits and preventative maintenance programmes
• Ensureall work is completed in line with health and safety requirements
• Respond promptly to maintenance requests and help deliver an exceptional guest experience throughout the resort

• Accessto career development training from day one
• Discounts on food and beverage and hotel stays
• Discounted leisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

• As a Celtic Collection employee, you will be able to say:
• I am equipped, trained and supported to do the best job I can
• I amproud to be part of The Celtic Collection and would recommend it to others
• I work in an inclusive, friendly, positive and constructive environment
• I am encouraged to learn, grow and develop and to try new things in my roleI amthanked and recognised for the work I do, and my views and ideas arevalued
• I amclear about our ambition, and I can contribute to it every day

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom.

Successful candidates will be required to provide original documentation toverify their eligibility to work in the UK prior to employment, in line with

Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief,sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.