ICC Wales - Casual Food and Bar Associate

Job Title
- Casual Food & Bar Associate (Christmas Season)

Department
- Food& Beverage, ICC Wales

Rate of Pay - £12.71 per hour

Contract Type
- Casual

Location - ICC Wales, Newport

Are you looking for a festive role with flexible hours, agreat team and the chance to be part of some of South Wales' biggest Christmas celebrations?

We're looking for enthusiastic, energetic and customer-focused individuals to join our Food & Beverage team as Casual Food & Bar Associates at ICC Wales this festive season.

From dazzling Christmas party nights and gala dinners to conferences, entertainment events and celebrations, ICC Wales comes alive during the Christmas period. This is your opportunity to be at the heart of theaction, helping to create unforgettable experiences for thousands of guests while earning extra income and building valuable hospitality skills.

Whether you're an experienced hospitality professional orlooking to gain experience in a vibrant events environment, we'd love to hearfrom you.

As a Casual Food & Bar Associate, you'll play an important role in delivering exceptional service across a variety of festive events and functions.

Responsibilities will include:

• Serving food and beverages in a professional, friendly and efficient manner
• Delivering outstanding customer service to guests attending Christmas parties,conferences and special events
• Settingup and preparing event spaces and service areas before events
• Taking food and beverage orders and assisting guests with menu selections
• Maintaining high standards of cleanliness, presentation and organisation throughout service
• Clearing and resetting tables efficiently during and after events
• Ensuring service stations are fully stocked and ready for service
• Assisting with bar service and the responsible serving of alcoholic beverages
• Supporting colleagues to ensure every event runs smoothly and successfully
• Responding to guest requests and queries in a courteous and professional manner
• Following all food safety, health and safety, licensing and company procedures

We're seeking individuals who are passionate about providing excellent customer service and enjoy being part of a busy team environment.

You’ll be:

• Friendly,approachable and confident when interacting with guests
• Astrong team player with a positive, can-do attitude
• Reliable,professional and enthusiastic
• Comfortable working in a fast-paced events environment
• Flexible and available to work evenings, weekends and throughout the Christmas period
• Well-presented with excellent communication skills
• Committed to creating memorable guest experiences
• Previous experience in hospitality, events, restaurants,bars or customer service is desirable, but not essential, as full training willbe provided.
• Due to the nature of this role and the service of alcoholic beverages at our events, applicants must be aged 18 orover.

Working at ICC Wales offers much more than a seasonal job.

You’ll enjoy:

• Flexible casual shifts
• Afun and sociable working environment
• The opportunity to work at one of the UK's leading conference and events venues
• Valuable hospitality and customer service experience
• Full training and support
• Working alongside a friendly and professional team
• Thechance to be part of exciting Christmas events and celebrations
• Career opportunities across The Celtic Collection

At ICC Wales, we're passionate about creating exceptional events and unforgettable guest experiences.

Every member of our team plays an important role in bringing our events to life. During the festive season, our venue hosts avariety of Christmas celebrations, dinners and parties, creating a vibrant and exciting atmosphere for both guests and colleagues…