ICCW Sales Executive

JOB TITLE – ICC Wales Sales Executive

DEPARTMENT – Sales and Revenue

CONTRACTTYPE – Full Time – Permanent

RATE OFPAY – £14.13 pr hour plus excellent benefits!

HOURS –5 days out of 7

LOCATION – Newport NP18 1HQ

Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Sales Executive based at the ICC Wales, just one of the fantastic opportunities we offer from ‘Manor to Marina’.

• Outstanding interpersonal skills and a passion for delivering exceptional guest service.
• The ability to thrive in a fast‑paced environment, staying calm under pressure.
• A natural talent for building rapport and an excellent telephone manner.
• Confidence in explaining and promoting ICC Wales' full range of event options.
• A proactive, fun, and professional approach, with top‑notch multitasking abilities.
• Previous experience in a similar sales role is essential.

• Convert enquiries into confirmed revenue, maximizing every sales opportunity.
• Engage with potential clients through calls, meetings, and site visits.
• Strategise & execute a killer sales plan to exceed targets.
• Craft winning proposals and handle contract negotiations like a pro.
• Represent ICC Wales with confidence, promoting our world‑class venue and facilities.
• Deliver an unbeatable client experience, using expert sales techniques and guest service skills.

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end‑of‑year awards

As a Celtic Collection employee, you will be able to say –

• I am equipped, trained, and supported to do THE BEST JOB I CAN.
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS.
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment.
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role.
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED.
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.