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Guest Experience Advisor - Parks

Job in Caernarfon, Gwynedd, LL55, Wales, UK
Listing for: Park Holidays UK Ltd
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 26000 GBP Yearly GBP 19000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Advisor - Holiday Parks

Park Holidays UK Ltd is seeking a dedicated Customer Care Advisor to join our expanding team, delivering exceptional service to guests, owners, and third parties across our parks. You will manage interactions, resolve issues, and support care and onsite management teams to ensure high satisfaction levels.

You will handle tickets, assist with events, escalate complex complaints, and generate reports while maintaining GDPR compliance.

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