Assistant Manager

We'd love to hear from you if you're a someone with practical operational experience in a holiday business good at talking to, and getting on with, all kinds of people used to achieving high standards of housekeeping, presentation and maintenance able to supervise and support others in your team confident with Microsoft Office familiar with health and safety procedures and compliance.

Holiday Assistant Manager

To find out more about what it's like to work within "Holidays" at the National Trust,  to watch our video.

You will be based at Hafod y Llan Farm, nestled at the foot of Yr Wyddfa (Snowdon). You will be supporting the Holidays Manager in running the very popular Hafod y Llan Campsite and Watkin Bunkhouse. Your focus will be on giving great service to everyone who chooses to stay with us. You want them all to have a very happy holiday.

You'll be answering their questions, following our usual procedures, and working with the local Trust teams as well as Contact Centre staff to make sure we're being consistent and keeping standards high everywhere. Sometimes you'll be working a desk, but mostly you will be on site whether that's cutting the grass and welcoming guests at Hafod y Llan Campsite, or carrying out changeovers at Watkin Bunkhouse.

There will be occasional weekend work. You'll keep the wider team on track with compliance requirements. You'll be the first point of contact for the bunkhouse caretakers. You'll coaching and development. You'll be co-ordinating rotas with bookings, organising changeovers and service cleans, and efficiently managing stock control, buying and stores. You'll help to recruit new staff, providing clear induction and training.

You'll help to respond to incidents, and do all that's needed to keep everyone safe. You'll also tackle unplanned tasks as they arise, to help keep standards high and people happy.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
• Closing, will be paid in 12 equal instalments over the year. You'll likely be working full time (37.5hrs per week) for 8 months of the year and then 3 days a week November to February, with lots of flexibility on how you work those 3 days. The Welsh translation for this advert is available in attachments. Hafod Y Llan Farm, Bwthyn Llwellyn, Beddgelert, LL55 4YA
  Compliance.
  
  Eligibility to Work in the UK13.74 per hour