Billing & Cash Administrator

About the role

We have a fantastic opportunity for a Billing & Cash Administrator to join our friendly Accounts Receivable team at DS Smith Business Services in Caerphilly.

In this role, you'll play a key part in keeping our billing and cash processes running smoothly. You'll be working closely with your team and our customers to make sure invoices are raised accurately and on time, queries are dealt with efficiently, and cash receipts are identified and allocated quickly.

You'll use SAP and Excel on a daily basis to manage invoices, credit notes, rebates, and customer uploads - so attention to detail and accuracy will be key. You'll also have the chance to get involved in process improvements, sharing your ideas to help us work smarter and more efficiently.

What you'll be doing

• Processing customer invoices each day
• Posting and allocating cash to the Accounts Receivable ledger
• Managing the query inbox and resolving customer queries
• Working with internal teams and site colleagues to resolve billing/cash allocation issues
• Uploading invoices to customer portals

About you

We're looking for someone who enjoys working in a busy, fast-paced environment and has an eye for detail. Ideally, you'll have:

• Experience in billing, invoicing or sales ledgers, ideally in a high-volume setting
• Strong attention to detail with a foc...