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Receptionist​/Telephonist - Whitefield

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: HCB ACCOUNTANTS LLP
Full Time position
Listed on 2026-05-30
Job specializations:
  • Administrative/Clerical
    Clerical, Front Desk/Receptionist, Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position: Receptionist / Telephonist - Whitefield

We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist/Telephonist to assist with day-to-day client service and administration

Duties will include, but not limited to:

  • Telephone answering as part of a team, distributing calls and taking messages
  • Greeting and assisting clients and visitors to the office in a professional and helpful matter
  • Obtaining Client , scanning and verifying
  • Dealing with general enquiries either by telephone or face to face professionally and efficiently
  • Taking card payments over the phone or face to face
  • Dealing with incoming and outgoing post
  • Prepare and deliver the banking
  • Ordering stationery and office supplies
  • Be responsible for creating a welcoming and friendly reception area
  • Be able to apply GDPR regulations
  • Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files

Candidates are required to have:

  • A previous background in reception. Experience of legal work is desirable, but not essential
  • Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
  • A positive, professional and approachable demeanour
  • Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
  • Good base level of IT skills

Details:

  • Hours:

    Monday to Friday - 9:00 to 5:15 (on site)
  • Attractive salary dependent on experience

Working on a fixed fee basis means there is no uncertainty as to your outlay.

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