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Digital Business Analyst - Sales/Service/Operations
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-07-04
Listing for:
Bristow Holland
Full Time
position Listed on 2026-07-04
Job specializations:
-
Business
Business Development, Business Analyst, CRM System
Job Description & How to Apply Below
Overview
We're working with a specialist Oracle consultancy to hire a Digital Business Analyst to support sales and operations led transformation programmes across enterprise clients. This is a delivery focused BA role, centred on understanding how Sales, Services and operational teams work today and helping design more efficient, digitally enabled processes.
Responsibilities- Work closely with business stakeholders and delivery teams to run workshops
- Map As-Is and To-Be processes
- Capture requirements and support the implementation of system and process improvements
- Contribute to the design of more efficient, digitally enabled processes in Sales, Services and operations
- Experience across Sales, CRM, Service, Field Services, Contact Centre, Inventory or Supply Chain environments
- Strong stakeholder engagement and process analysis skills
- Exposure to enterprise platforms such as CRM, ERP or Oracle applications is beneficial but not essential
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