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End-to-End CX Growth Lead
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-05-30
Listing for:
3Search
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Search is seeking a Customer Experience Lead to shape the full customer journey. You will own the end-to-end process, leading the customer support strategy and improving self-serve journeys. The ideal candidate has a strong background in customer experience within a DTC brand, experience with consumer goods, and skills in building CX functions.
This role offers the chance to directly influence customer loyalty and long-term growth while working within a supportive and ambitious team.
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