Branch Sales Assistant

We are TF Solutions, the one stop shop for all air conditioning, refrigeration and heat pump products and with substantial growth over the past decade, we’re becoming one of the leading Air Conditioning & Refrigerators distributors in the UK, so we’d say we know a thing or two about our sector. We’re also now part of the Travis Perkins Group, recognised as one of the UK’s top employers.

Joining our friendly and hardworking family as a Customer Service Apprentice, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success providing a first class service.

• Work with the team to safely and efficiently get our products to customers.
• Process customer orders, answer the phone, keep stock and face up shelves.
• Deal with supplier deliveries and accurately book them in branch.
• Gain experience in our warehouse, develop product knowledge to better serve customers.
• Support with the administration team to fully understand all areas of the business.
• Receive full training on our systems and be assigned a coach for your development program for the first 12 months.
• Build strong relationships with customers, delivering the highest standards of service with a helpful and friendly attitude.

• Highly adaptable, resilient and tenacious with high levels of energy and drive.
• Thrive in a dynamic and fast paced environment.
• Friendly and outgoing personality, happy to communicate face to face with customers and build strong relationships.

Being a Customer Service & Sales Assistant in the Travis Perkins Group gives you a fantastic opportunity to excel and to continue to develop your career if you choose. As a new colleague you will be encouraged to enrol onto a TF Solutions development scheme and supported with a development plan that embraces our values.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.