Empathetic Customer Service Specialist – Funeral Plans

Pure Cremation is looking for a Customer Service Agent to join their Planning Ahead team in Andover. In this role, you will assist plan holders with a variety of inquiries regarding their funeral plans and customer accounts. Effective communication through phone, email, and written correspondence is key to ensuring positive interactions.

The ideal candidate will have a strong customer service background, experience in regulated environments is a plus, and will thrive in a fast-paced, empathetic environment. Benefits include generous holiday, health plans, and a supportive work atmosphere.