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HelpDesk/Support Customer Service Rep Bilingual Technical Support

Helpdesk Operator: Customer SLA & Scheduling

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Mitie
Full Time position
Listed on 2026-06-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
A facilities management company is seeking a Helpdesk Operator to handle customer orders and inquiries at their site in Wales. The role demands at least one year of customer service experience and the ability to manage communications professionally. Candidates will need to pass a PSNI check as part of the application process. The position allows for flexible working requests from day one of employment, and requires keen attention to detail in all communications and record-keeping.
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