Customer Service Administrator

Are you an Administrator and/or a Customer Service administrator looking for a new challenge, with a fun and ambitious business? Do you have a passion for making clients dreams a reality? Are you a problem solver and forward thinking?

Every day is different here and we’re proud of our recent journey. We spend a lot of time at work, don’t we? That’s why we’ve made it our mission to ensure our team feel happy and valued in their role, and worked hard to create a fantastic culture that means our team love coming into work and collaboratively working to achieve our customer’s goals.

Being part of team Signature has so much to offer, from learning and development opportunities to ensure you fulfill your potential, to flexible working and super team socials.

• Liaising with solicitors, lenders, surveyors and estate agents to assist with progressing our client’s mortgage applications
• Working in a team of Administrators who support our Mortgage Advisers
• Speaking with clients on a daily basis to update them on their mortgages, developing and maintaining long-term relationships.
• Effective diary and CRM management for the company on a regular basis
• Answering the phone to our clients and being the first port of call

• Previous administration experience (Financial Services is a bonus)
• Previous Customer Service experience (Financial Services is a bonus)
• You will be able to solve problems in a timely manner to achieve good customer outcomes
• You’ll be motivated by a fast-paced and bustling environment

• 25 Days Holiday + Bank Holidays
• Company pension scheme
• Lots of company events
• Great progression opportunities and funded training and development
• Modern open plan offices overlooking our very own Lake, with our resident swans, geese, birds and squirrels as neighbours
• Free parking on-site
• Health and wellbeing Support
• Community and environmental work

• Company events
• Company pension
• Free parking
• On-site parking

• Monday to Friday

• Administrative: 1 year (preferred)
• Customer service: 1 year (preferred)

Job Types: Full-time, Permanent

Pay: £22,500.00-£25,000.00 per year