Customer Success & Retention Specialist; Hybrid
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-06-24
Listing for:
PHS Group Ltd.
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
PHS Group Ltd. is looking for a passionate Customer Relations Consultant based in Caerphilly. This full-time role offers a rewarding salary of £25,710 plus bonus, with no weekend or evening work. You will manage customer cases, ensuring first-time resolutions and collaborate with the team to maintain high customer satisfaction.
The position includes outstanding benefits such as access to a virtual GP, hybrid working after 6 months, discounts, and a total of 23 days holiday plus bank holidays. Join our dynamic team and make a real impact on customer experiences!
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