Customer Experience & Engagement Specialist
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-07-06
Listing for:
The United Welsh Group
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
The United Welsh Group is seeking a Customer Engagement Coordinator to enhance customer service across multiple channels, including phone, email, and in-person interactions, while managing reception duties and providing professional query resolution.
The ideal candidate will have excellent interpersonal skills and experience in customer service, particularly within the Social Housing sector. The position demands teamwork and adaptability in a dynamic environment.
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