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Customer Service Advisor — Empathy, Solutions & Growth

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Link Financial Outsourcing Limited
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 26000 GBP Yearly GBP 23000.00 26000.00 YEAR
Job Description & How to Apply Below

Link Financial Outsourcing Limited in Caerphilly is seeking a Customer Service Advisor to be a first point of contact for customers and third parties. You’ll handle a broad range of queries and work to reflect our commitment to fair customer outcomes and Consumer Duty principles.

You’ll support customers in making informed decisions, help with repayment options, and ensure all interactions are accurately recorded while upholding regulatory obligations.

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