JGW+ Youth Learning Mentor

JGW+ Youth Learning Mentor (Caerphilly)

Act Ltd, Caerphilly, Wales, United Kingdom

ACT Ltd is proud to have been named one of the Times Best 100 Companies to work for in the UK for the last eight consecutive years and holds Investors in People Platinum accreditation.

Jobs Growth Wales+ (JGW+) is an exceptional training and development programme designed for 16–19‑year‑olds. It helps young people gain the skills, qualifications and experience they need to progress onto an apprenticeship, start their own business or secure their dream job. Our dedicated team are passionate about supporting learners to reach their full potential, ensuring each individual is guided and empowered every step of the way.

We are looking for a passionate and dedicated Youth Learning Mentor to join our team. In this role you will create a safe, inclusive and engaging learning environment where young learners can thrive. You will support learners in achieving their qualifications, manage classroom behaviour and provide tailored one‑on‑one and group assistance. You may be required to travel to different centres to support learners.

ACT is committed to promoting the Welsh language for both staff and learners; while not essential, the ability to speak Welsh is desirable.

• Experience of working with challenging, disengaged learners
• Experience of working with young people with additional learning needs and/or learning disability/difficulty
• Youth work or teaching assistant qualification or equivalent (or willing to work towards)
• Minimum of 5 GCSE (or equivalent) grade C or above
• Ability to develop others
• Team player with ability to work on own initiative
• Creative and passionate about training and learning

• Create a safe and inclusive learning environment that encourages active participation and ensures learner safety during activities and breaks
• Report safeguarding concerns to the Designated Safeguarding Person according to ACT policy, providing detailed incident and damage reports as necessary
• Manage classroom behaviour constructively, maintaining discipline in line with ACT standards and school policy, and implement effective behaviour management strategies while supporting delivery staff
• Address disruptive behaviour using appropriate de‑escalation techniques, including physical intervention when required
• Supervise learners during breaks and lunch, supporting their qualification progress through individual and group assistance
• Mentor learners needing additional support, helping them set and review targets in line with ACT standards
• Assist JGW+ skills tutors with curriculum delivery and resource development, and manage the ordering and maintenance of stationery and equipment
• Maintain accurate records of learner performance and progress, including attendance and relevant data
• Perform administrative duties to ensure smooth programme operations and complete any additional tasks requested by the delivery manager
• Ensure equality and fair treatment of all individuals at all times while adhering to and promoting ACT’s environmental practices

We are committed to safeguarding the welfare of all learners and staff. The successful candidate will be required to undertake an enhanced DBS check as part of our recruitment process.

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. The information we collate will not be used in any decision affecting you. We are happy to consider reasonable adjustments that candidates may need during the recruitment process – please drop us an email with your requirements.

As Wales’s largest training provider, ACT is all about people. With a family‑feel culture we believe our employees are our greatest asset. We’re passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities. Our values…