Senior Administrator, Client Services

Our client has an exciting opportunity for a talented and experienced Senior Administrator to join their ambitious and busy Governance Services team. This role involves providing high-quality administration for a portfolio of corporate and fiduciary clients, with a particular emphasis on client service. Reporting to the Client Services Manager, the successful candidate will be involved in the full life cycle of clients, including the client take-on process and all aspects of ongoing administration.

Our client offers focused mentoring and professional development support to ensure you continue to grow alongside the business and achieve your full potential. This is a fantastic opportunity for someone with a strong background in administration within corporate, trust, and fiduciary services. If you are looking to join a friendly and professional team, our client would love to hear from you.

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate and fiduciary clients, ensuring high standards in client relationships and administration.
• Gain an understanding of the transactions you are working on, providing technical support and training to colleagues as required.
• Manage client expectations effectively and nurture valuable relationships.
• Assist with the day-to-day management of activities, including timely processing of work, meeting transactional and internal procedural deadlines, and managing work-in-progress (WIP) and debt collection.
• Appropriately delegate work and utilise team resources to maintain expected standards in client services.
• Carry out other ad-hoc duties as requested.

• Proven corporate administration experience.
• Currently hold or be studying towards a relevant professional qualification (such as STEP or CGI).
• Good working knowledge of Microsoft desktop software.
• Knowledge of specialist software (e.g., Document Management Systems and Viewpoint) would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to build relationships and work effectively as part of a team.
• A positive and flexible approach to tasks.
• Strong ability to manage and prioritise tasks, time, and people to meet deadlines.
• Capability to work independently.

Our client offers an inclusive and supportive work environment where personal and professional growth is encouraged. You will have the chance to work with a diverse portfolio of clients while being supported by a team of motivated professionals. This role promises a dynamic and rewarding experience within a vibrant governance services team. If you are passionate about delivering excellent service and thrive in a collaborative atmosphere, this opportunity could be your perfect fit.