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Global IT Helpdesk Analyst | Hybrid & Career
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-05-20
Listing for:
Yolk Recruitment Ltd
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Yolk Recruitment Ltd is looking for a Service Desk Analyst in Caerphilly. This role involves providing 1st line technical support across a global business, troubleshooting issues in Microsoft 365 environments. The successful candidate will join a collaborative IT team, manage incidents through a ticketing system, and deliver excellent customer service. The position offers career development opportunities and hybrid working where applicable, making it an excellent opportunity for tech-savvy individuals with strong communication skills.
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