Integrations & Onboarding Engineer

The Job

Buzz Trail is an AI sales companion — realistic video avatars conduct live product demos with real-time voice conversations. Think of it as an AI sales rep that greets prospects on your website, qualifies them, answers product questions, and books a follow‑up meeting — all without a human in the loop. We're in production with paying customers and growing fast.

You're the person who makes Buzz Trail work inside a customer's world. That means two things: you talk to customers to understand what they need, and you build the integrations that deliver it. Half your week is on calls figuring out what a customer's CRM setup looks like and what data they want flowing where. The other half is wiring it up — N8N workflows, webhook payloads, API connections, and onboarding automation.

This is not a pure engineering role and it's not a pure customer role. It's both. You're technical enough to build real integrations and articulate enough to run a discovery call with a VP of Sales who just wants their Hub Spot updated after every AI meeting.

You're the first person customers talk to about integrations. What CRM do they use? What fields matter? What happens after a meeting ends — does the lead need to land in a specific pipeline stage? Do they want transcripts in Salesforce? Follow‑up emails triggered from Hub Spot workflows?

• Discovery calls
  ― understand each customer's CRM, marketing automation, and sales workflow stack
• Integration mapping
  ― document what data flows where, which fields map to what, and what triggers what
• Requirements gathering
  ― turn customer conversations into actionable specs the engineering team can build against
• Pattern recognition
  ― identify common integration patterns across customers to prioritize platform features over one‑off builds
• Feedback loop
  ― bring customer needs back to product. You'll shape the integration roadmap because you're closest to what customers actually ask for

N8N is our integration hub. We're self‑hosting it and using it to connect Buzz Trail to everything our customers already use — CRMs, marketing automation, calendars, Slack, email platforms, and whatever else comes up. Instead of building custom integrations for every platform, you build N8N workflows.

• Workflow design
  ― build N8N workflows that receive Buzz Trail webhook payloads and route data to Hub Spot, Salesforce, Pipedrive, and others
• Multi‑tenant architecture
  ― one N8N instance serving multiple customers, each with their own credentials and field mappings
• CRM connectors
  ― Hub Spot, Salesforce, Pipedrive, Zoho, Close — build and maintain connectors for the CRMs our customers use
• Post‑meeting data routing
  ― meeting outcomes, summaries, action items, transcript links — all flowing to the right CRM fields
• Pre‑meeting lead creation
  ― intake form submissions creating or updating CRM contacts before the meeting starts
• Beyond CRM
  ― our customers use a wide range of tools and Buzz Trail meeting data needs to flow into all of them. Examples of what you'll connect:

• Sales Enablement
  ― Highspot, Showpad, Mindtickle, Allego, Mediafly, Guru
• Email/Marketing Automation
  ― SFMC, Drip, Marketo, Hub Spot Marketing, Pardot
• ABM/Intent
  ― Demandbase, 6sense, Bombora, Terminus, Rollworks, Metadata.io
• Forms/Landing Pages
  ― Hub Spot Forms, Typeform, Jotform, Marketo Forms, Unbounce, Leadpages
• Customer Success
  ― Gainsight, Totango, Churn Zero, Vitally, Planhat
• Workspace
  ― Google Workspace, Microsoft 365, Slack
• HR/ATS
  ― Greenhouse, Lever, Jobvite
• Error handling
  ― retry logic, dead letter queues, alerting when a customer's integration breaks
• Template library
  ― reusable N8N workflow templates that new customers can be onboarded onto quickly

You own the technical side of getting new customers live. Not the sales process — the part after they sign up where everything needs to actually work.

• Account setup
  ― configure their workspace, avatar, domains, and knowledge sources
• CRM integration setup
  ― connect their CRM via N8N, map fields, test webhook delivery, verify data lands correctly
• Embed integration
  ― help customers add Buzz Trail widgets to…