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IT Support Technical Support

Cloud Support Engineer: AWS Expert & Customer Champion

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Amazon
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Amazon is seeking a Cloud Support Engineer to provide advanced troubleshooting and support for AWS customers. The role includes solving customer issues through various channels, mentoring new hires, and contributing to process improvements in a dynamic team environment. Candidates should have experience in software development or technical support and troubleshooting skills. A Bachelor’s degree in computer science or equivalent is preferred.

This position requires UK national status and security clearance.
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