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Technical Support Team Lead: Expert Troubleshooter & Mentor
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-06-05
Listing for:
NICE
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
NICE is seeking a Team Lead for Technical Support in the UK to provide advanced customer service in a high-pressure environment. You will mentor colleagues and ensure efficient problem resolution while demonstrating deep technical expertise.
The ideal candidate will have 7+ years of experience in technical support, strong communication skills, and a degree in computer science or similar. Join our innovative team to make a significant impact in the customer experience landscape.
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