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Senior Service Desk Engineer – IT Support & Cloud
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-09-02
Listing for:
Guideposts Trust Limited
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Team Metalogic is seeking a Service Desk Engineer based in Caerphilly to provide hands-on technical support to end-users at customer sites. The role focuses on resolving issues at first contact where possible, and guiding colleagues in escalations as needed.
The successful candidate will work with a team including other Service Desk Engineers and the IT Operations Manager to maintain high service standards, including proactive maintenance and strong documentation across the client estate.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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