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Senior Service Desk Engineer – IT Support & Cloud

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Guideposts Trust Limited
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 32000 GBP Yearly GBP 22000.00 32000.00 YEAR
Job Description & How to Apply Below

Team Metalogic is seeking a Service Desk Engineer based in Caerphilly to provide hands-on technical support to end-users at customer sites. The role focuses on resolving issues at first contact where possible, and guiding colleagues in escalations as needed.

The successful candidate will work with a team including other Service Desk Engineers and the IT Operations Manager to maintain high service standards, including proactive maintenance and strong documentation across the client estate.

This is a great opening to take on the Senior Service Desk Engineer – IT Support & Cloud role at Guideposts Trust Limited.

This opportunity is for the Senior Service Desk Engineer – IT Support & Cloud role at Guideposts Trust Limited.

We are seeking a motivated Senior Service Desk Engineer – IT Support & Cloud to join Guideposts Trust Limited in Caerphilly, Wales, United Kingdom.

Position Requirements
10+ Years work experience
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