IT Service Desk Technician - First-Line Support
Listed on 2026-10-14
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
United Welsh is seeking a Service Desk Technician to be the first point of contact for colleagues needing IT help. You will resolve issues, provide friendly customer service, and manage support requests from initial contact through to completion.
The role requires hands-on work with Windows and Microsoft 365, asset management, and clear documentation. Please note the role requires regular presence at Caerphilly Head Office, with an average of about 3 days on site per week.
This role is for the IT Service Desk Technician
- First-Line Support role at United Welsh.
For the IT Service Desk Technician
- First-Line Support position at United Welsh, we are reviewing applications now.
Step into the IT Service Desk Technician
- First-Line Support role at United Welsh in Caerphilly, Wales, United Kingdom and grow with us.
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