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First-Line IT Service Desk Technician

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: United Welsh
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

United Welsh is seeking a Service Desk Technician to be the first point of contact for colleagues needing IT support at our Caerphilly Head Office. You will resolve everyday technology issues, provide friendly customer service and manage requests from initial contact through to completion.

This role focuses on delivering a positive support experience, assisting with Microsoft 365, device provisioning and asset records, and supporting a hybrid way of working with an expected presence on site

For the First-Line IT Service Desk Technician position at United Welsh, we are reviewing applications now.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 22.000 - 30.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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