Director, Customer Experience
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-05-30
Listing for:
White Glove
Full Time
position Listed on 2026-05-30
Job specializations:
-
Management
Business Continuity, Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Director, Customer Experience —
Reporting to the CEO.
This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment.
Ideal candidates will have over 7 years of experience in service leadership, especially in high-growth sectors.
A fast-growing customer‑centric company in the UK seeks a Director of Customer Experience to lead a team of 30‑40. Salary between £110k‑£120k and a hybrid working model with a strong emphasis on metrics.
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