Transformation Office Manager

DPD is a Valuable 500 company and a Disability Confident Employer.

The Transformation Office Manager is responsible for establishing, leading, and continually improving the organisational frameworks for portfolio, programme, and project delivery. This role ensures the company's change portfolio is strategically aligned, governed effectively, and delivers maximum value against business objectives. The Transformation Office Manager provides oversight of all change initiatives, manages capacity planning, financial tracking, risk management, and ensures adherence to best‑practice methodologies and standards across all programmes and projects.

This includes a critical focus on developing people with the skills required to support successful execution of the change portfolio.

• Define, implement, and maintain the Portfolio and Programme Management methodologies, standards, processes and tools, ensuring they are consistently applied across the organisation.
• Oversee the central portfolio of change initiatives, including intake, prioritisation, resource allocation and benefits realisation tracking to ensure alignment with the overarching corporate strategy.
• Establish and manage the processes for tracking portfolio spend against budget, forecast resource demand and manage capacity planning to ensure optimal utilisation of the TMO Analysts and other internal resources.
• Develop and deliver accurate, timely and insightful portfolio-level reporting to the Head of Transformation and executive stakeholders, highlighting performance, risks, dependencies and key decision points.
• Implement a robust framework for identifying, assessing, managing and escalating strategic risks and complex cross‑programme dependencies that could impact successful delivery of the portfolio.
• Lead, mentor and manage the team of TMO Analysts, fostering a culture of high performance, standardisation and continuous improvement within the TMO function.
• Actively promote and monitor initiatives that align with the strategic goal of doing what matters for customers and colleagues, ensuring relevant metrics and feedback loops are integrated into the portfolio management process.
• Conduct stage‑gate reviews and assurance activities to ensure programmes and projects comply with governance requirements, quality standards and predefined milestones.
• Maintain up‑to‑date knowledge of industry best practices in portfolio, programme and project management.
• Act as a central point of contact and subject‑matter expert for all portfolio governance and delivery queries.
• Contribute to the broader goals of the Strategy & Transformation function.
• Ensure all activities adhere to company policies, legal requirements and regulatory standards.

Maintain training records for all employees.

Provide adequate and competent supervision to maintain a safe working environment.

Work in collaboration with all business units to meet Health & Safety objectives.

Record all work‑related accidents, incidents, ill‑health and hazards in accordance with company policies and procedures.

Assist in investigating accidents and incidents within the workplace.

Co‑operate with periodic inspections and audits of the workplace and/or equipment in accordance with legislation and the H&S management system.

Your package includes an excellent basic salary, company car or cash alternative, attractive bonus scheme based on individual and company targets, and Private Medical Insurance.

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4× salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free on‑site parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job.