Distribution Team Leader

What is the job?

This role oversees the efficient and accurate packing and shipping of finished goods in a continuous flow to meet the shipping cut off target. Key tasks include optimising workflows and layout to remove waste from the process and developing the team to follow standard work, report deviations, and engage in problem solving that leads to continuous improvement.

Monday to Thursday 7:30am to 4:30pm and Friday 7:30am to 12:30pm

Motion Control

2 stage process following shortlisting – First stage: 1 hour Teams interview;
Second stage:
Onsite 3 hour interview

Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture of a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 9 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.

Our purpose‑built facility is just 12 miles from Cambridge, within the beautiful medieval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station.

• Qualifications in the industry relevant to the role
• Previous team leader experience is desirable
• Previous experience in a Stores/Material Handling role is desirable
• Detail oriented and works in a structured and organised manner
• Computer literate and able to use ERP systems (eg. AX 2012 or D365) effectively
• A positive approach to continuous improvement activities
• A flexible approach to work requests—prepared to go the extra mile to get the job done
• Strong communication skills with the ability to train, mentor and present new ideas
• Strong team player, with the ability to collaborate with various teams that rely on the Distribution team

• Ensure all team members are safe and are working in line with PPE requirements and safe systems of work
• Lead daily Tier 1 meetings and ensure team participates in continuous improvement initiatives that address issues that impact throughput; participate in Tier 2 meetings with other team leaders and supervisors
• Motivate team members and perform quarterly appraisals or 1‑to‑1 meetings
• Communicate goals and objectives to team members and utilise resources adequately
• Assist management with hiring and training new starters and provide performance assessments
• Develop strategies to promote team member adherence to company and industry regulations
• Conduct return to work interviews and disciplinary actions (warnings, performance improvement plan, etc.)
• Responsible for the Health & Safety of your work area and your team members. Including, the review and upkeep of all risk assessments, identifying H&S training requirements, providing inductions to new team members. Dealing with PPE issues and H&S breaches, undertaking regular H&S inspections and accident reporting – this would include supporting and or leading accident investigations.
• Undertake the role of Fire Marshal for your work area and team members. Including regular checks for hazards and issues, completion of fire risk assessment actions, ensuring all people in your area are aware of evacuation procedures and drawing their attention to hazardous practices.

• Implement standard work for Packing and Shipping processes and conduct regular audits to ensure consistently high performance
• Create SOPs and workflows for all Packing and Shipping tasks
• Provide hands on support to ensure that inspected goods on the packing shelf by a specified time are packed in time to meet the shipping cut‑off
• Complete cycle counts as required and investigate and correct stock discrepancies
• Regularly review and optimise lay-out and workflows of packing and shipping areas, with the goal of removing waste from the process and improving efficiency
• Apply problem solving methods (5 Whys, Ishikawa) to identify root causes…