Intranet and Internal Communications Assistant

Intranet and Internal Communications Assistant

Salary - £30,000

About the Role

At Barchester Healthcare, we believe great communication creates great workplaces. Clear, engaging and purposeful communication helps our people feel informed, connected and inspired and we have a fantastic opportunity for someone looking to build a career in internal communications.

Help us bring our internal communications to life and support a positive employee experience across the business. In this varied and collaborative role, you’ll help manage and develop key internal communication channels, making sure colleagues can easily access clear, engaging and up-to-date information. You’ll support internal campaigns, projects and events that celebrate our people, share important updates and strengthen connection across our teams.

If you have a creative streak, you’re quick to learn new technology and you have a passion for communication, this role gives you a chance to make a real impact on colleague engagement and workplace culture.

• Help deliver engaging internal communications that keep colleagues informed and connected, including drafting articles or emails, creating graphics, presentations, newsletters, GIFs or videos.
• Support the planning and scheduling of content across key communication channels.
• Track the success of communications, using different data sources, and feeding into monthly KPI reporting.
• Administer content on our intranet and colleague app, which could be posting news articles, updating campaign information or creating or updating pages for our business stakeholders.
• Ensuring the successful delivery of internal communication channels like weekly updates, monthly manager packs, webinar presentations.
• Assist with internal campaigns, engagement activities, conferences and projects.
• Help manage priorities and communication deadlines effectively.
• Support colleagues with advice on communication approaches and content creation.
• Work collaboratively with the internal communications team, sharing ideas, always looking for ways to improve what we do and the way we do it.

• Prior experience in an internal communications team would be beneficial but not essential.
• Experience in administration, coordination or office support roles.
• Experience in writing, either creatively or business communications would be beneficial.
• Knowledge of intranet platforms or digital communication tools would be beneficial particularly experience with Canva, Sorce or Drupal.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail is essential.
• Confident using Microsoft Office and standard business systems.
• Able to manage multiple priorities in a busy environment.
• Enthusiastic, proactive and collaborative with a creative mindset.
  
  Passionate about communication, people and creating a positive colleague experience.

At Barchester, we’re committed to delivering the highest quality care and support across our services, for the people who we look after and their loved ones. Great communication is key to achieving that. You’ll join a collaborative and supportive team where your organisation, attention to detail, ideas, creativity and support can make a real impact across the organisation.