Technical Account Manager – International - International

Technical Account Manager – International

Job Title:

Technical Account Manager – International

Our client, a major player internationally in the sector they serve, is seeking an International Technical Account Manager to join their team. If you enjoy international travel, have at least 5 years client facing experience and have in-depth technical knowledge of at least two print processes then this is the job for you.

• Client
  
  Experience:
  
  Attend client meetings (press runs, pre‑production) as needed to identify potential production issues and make recommendations to resolve issues; promote client print quality program across vendor base, ensuring high quality standards in all production client deliverables.
• Operational Excellence:
  Ensure accurate, consistent, and timely completion of high quality basic to intermediate level printed work, working closely with production teams, and effectively using industry standard software, tools, and print techniques; perform assigned tasks within the overall production services workflow and assigned budget.
• Employee
  
  Experience:
  
  Create strong and effective internal partnerships; support the team by pitching in at any level and effectively working across the organization to meet business needs.
• Growth:
  Support company’s profitability efforts by focusing on efficient, accurate, and timely completion of assigned print services activities.

• Education &
  
  Certifications:
  
  Secondary school diploma, GED, or equivalent combination of education and experience sufficient to perform key accountabilities.
• Experience: Proven experience in a pre‑press, graphic arts, or related field in print manufacturing.
• Skills & Abilities:
  • Good understanding of market and business environment affecting assigned clients.
  • Good understanding of effective print, photo studio, and/or digital production processes, roles, tools and workflow trends.
  • Proficient in pre‑press and print techniques and processes such as Flexo, Litho, Gravure (and printing & plate technology).
  • Proficient in pre‑media and/or creative services and solutions.
  • Good people, organisational and analytical skills (attention to detail).
  • Good verbal and written communication skills.
  • Proficient computer software skills:
    Apple Mac OS, MS Office, Adobe Creative Suite, Acrobat, Quark
    
    XPress, project management software, Agile or similar; spectrophotometer and similar devices.
  • Ability to interpret concept and brand guidelines through to artwork execution.
  • Ability to develop and maintain collaborative relationships with peers, colleagues, internal and external clients (printers, manufacturers, service providers).