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Room Service Waiter​/Waitress

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: PPHE Hotel Group
Part Time position
Listed on 2026-07-04
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage, Catering
  • Hospitality / Hotel / Catering
    Server/Wait Staff, Food & Beverage, Catering
Salary/Wage Range or Industry Benchmark: 15.5 GBP Hourly GBP 15.50 HOUR
Job Description & How to Apply Below

Salary: Up to £15.50/hour (rate inclusive of TRONC)

Room Service (In-Room Dining) Waiter/Waitress (20 hours per week contract) at Park Plaza Waterloo London Hotel

At Park Plaza, first-class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as our Room Service (In-Room Dining) Waiter/Waitress are so important.

As the friendly face of the 494 guest bedrooms, 6 Meeting and Events spaces, and Florentine Restaurant and Bar at the stylish Park Plaza Waterloo London Hotel, ideally located just south of Westminster Bridge with spectacular views across London.

The key role for you as our Room Service (In-Room Dining) Waiter/Waitress
, you lead by example showing the rest of the team how to give our guests a memorable experience.

As our Room Service Waiter/Waitress
, you will receive:

  • Salary: £13.54 per hour plus service charge - Up to £15.50/hr inclusive of SC
  • Subsidised Travel arrangements after mid-night
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Two free meals per day - including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • Benefit Hub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans (if applicable)
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events

We are looking for our Room Service Waiter/Waitress
, who:

  • Delivers food and beverages to guest bedrooms promptly and courteously
  • Ensures all orders are accurate and up to our high standards
  • Responds to guest requests and ensure satisfaction
  • Is fully flexible to work on a rota basis (Mainly, 3:30 pm to 10:30 pm shift)
  • Has previous experience as a Room Service Waiter/Waitress

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

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