Comercial Account Manager - Patient Care Solutions; PCS Job Caerphilly area,Wales UK,Sales

Position: Comercial Account Manager - Patient Care Solutions (PCS)

Job Summary

GE Health Care is seeking a dynamic and commercially focused Account Manager to work within the PCS Local Customer Team in Central Zone UK, alongside Modality Product Sales Specialists and Implementation Specialists. This role is primarily a customer-facing commercial role, accountable for developing and executing robust short-, medium-, and long-term territory strategies, driving new account development, expanding existing relationships, and capturing competitive share across complex healthcare environments.

The PCS Account Manager is responsible for achieving the Quarterly Operating Plan through strong territory management, strategic customer engagement, and disciplined commercial execution. A passion for healthcare, customer & patient outcomes, and commercial growth is essential for success.

Key Responsibilities

Lead with Transparency & Act with Humility (Customer Relationships & Team Collaboration)

Build strong, trusted relationships with clinical, procurement, operational, and executive stakeholders
Develop deep customer intimacy across all assigned territory accounts
Work collaboratively with Product Sales Specialists, Implementation Specialists, Service, Marketing, and Operations teams
Demonstrate professionalism, integrity, and accountability in all customer and internal interactions
Contribute positively to the wider PCS commercial team culture

Deliver with Focus & Stay Lean (Territory & Performance Excellence)

Own and deliver the assigned Quarterly and Annual Operating Plan, including orders, sales, product mix, and market share objectives
Develop and execute high-quality territory plans covering short-term pipeline development, medium-term account expansion, and long-term strategic account positioning
Maintain ownership of the complete sales process from lead generation to revenue recognition
Focus on priority accounts and activities that drive the greatest commercial impact
Maintain high standards of forecasting, funnel management, reporting, and commercial administration

Think Big (Market Insight, Strategy & Opportunity Development)

Understand macro and micro healthcare market dynamics and their impact on customer priorities
Analyze competitor positioning, installed base, and market trends to strengthen GE Health Care competitive advantage
Develop strategic penetration plans for target accounts and competitor installed base opportunities
Identify new business opportunities and create customer events to drive commercial growth
Support customers in identifying innovative and value‑based healthcare solutions

Serve Customers (Customer Engagement & Commercial Excellence)

Develop deep understanding of customer needs, operational pressures, and strategic objectives
Identify, qualify, and develop new account opportunities across the territory
Build compelling commercial solutions aligned to customer requirements and GE Health Care capabilities
Lead all tender management activities including quotations, executive summaries, and commercial submissions
Engage effectively across complex stakeholder networks including executive, clinical, procurement, and technical audiences
Support customers with solution development and business case alignment where appropriate

Compete to Win (Competitive Share Growth)

Drive competitive share growth through strong commercial execution and differentiated positioning of GE Health Care solutions
Position GE products and services effectively against competitor offerings
Maintain comprehensive installed base, customer profile, and opportunity records
Capture and share market intelligence, competitor activity, and win/loss analysis
Execute disciplined opportunity management across the full commercial cycle

Lead by Example (Governance, Quality & Compliance)

Role model full compliance with GE Health Care Quality, Compliance, Privacy, Anti-Competition, and EHS policies
Ensure accuracy and completeness of all forecasting, reporting, and commercial documentation
Take ownership of territory administration including funnel management, forecasting tools, reporting systems, and tender submissions
Drive high standards of operational rigor and process discipline
Proactively identify, elevate,…