Sales & Lettings Coordinator

We have an exciting opportunity to join our Specialist Project team as a Sales & Lettings Coordinator.

The role will coordinate the Sales & Lettings of Intermediate Rent, Low-Cost Home Ownership, Shared Ownership and Open Market Sales. The role will also facilitate the advertising of properties for sale & rent via our Harmoni Homes website and via external providers.

• Assist with the delivery of Low‑Cost Home Ownership, Outright sales and Intermediate rent through our Harmoni Homes brand in accordance with the company Strategy.
• Manage the Harmoni Homes mailbox and be the first point of contact for Sales & Intermediate rent enquiries.
• Advertising properties for rent or sale on Harmoni Homes website & external websites such as Rightmove.
• Coordinate applications for Intermediate Rent & Sale, ensuring applicants meet the criteria and all relevant documentation is provided.
• Assess applications received for Intermediate rent & sales and present them to the Specialist Project Officer for approval.
• Arrange and, where appropriate, facilitate appointments for viewings (both rental and sale).
• Arrange and, where appropriate, facilitate sign‑ups & handovers to Contract Holders and purchasers.
• Work collaboratively with the Specialist Project Officers and wider Development Team to achieve and maximise sales & lettings and deliver exceptional services to our Purchasers and Contract Holders.
• Ensure our Harmoni Homes website is updated with sales & lets status of properties.

• Experience of working in a property sales & lettings and/or housing environment.
• Good understanding of the sales & lettings process from advertising to completion.
• Knowledge of property compliance requirements e.g. EPC’s, gas safety, CML, deposit registration.
• Knowledge of housing legislation and regulatory requirements including Retting Homes Act Wales, Data protection, Anti‑Money Laundering for sales.
• Ability to demonstrate attention to detail and a proactive, innovative approach to problem solving.
• Experience of using initiative and making difficult decisions, while proactively managing customers’ expectations.
• Experience of managing and prioritising a busy workload.
• Demonstrates the ability to be an excellent team player.
• Proficient in a range of IS tools including the Microsoft suite.
• Ability to work flexibly as some weekend and evening work may be required.
• Full driving licence and access to a car for business use.
• Experience using Dynamic Housing Management system.
• Marketing experience.

Closing date:
Monday 6 July 12pm Midday

Interviews:
Wednesday 15 July & Thursday 16 July