Sales & Lettings Coordinator

We have an exciting opportunity to join our Specialist Project team as a Sales & Lettings Coordinator

The purpose of this role is to coordinate the Sales & Lettings of Intermediate Rent, Low-Cost Home Ownership, Shared Ownership and Open Market Sales.

The role will also facilitate the advertising of properties for sale & rent via our Harmoni Homes website and external providers.

• Assist with the delivery of Low Cost Home Ownership, Outright sales and Intermediate rent through our Harmoni Homes brand in accordance with the company Strategy
• Manage the Harmoni Homes mailbox and be the first point of contact for Sales & Intermediate rent enquiries
• Advertising properties for rent or sale on Harmoni Homes website & external websites. i.e. Rightmove
• Coordinate applications for Intermediate Rent & Sale, ensuring applicants meet the criteria and all relevant documentation is provided
• Assess applications received for Intermediate rent & sales and present them to the Specialist Project Officer for approval
• Arrange, and where appropriate, facilitate appointments for viewings (both rental and sale)
• Arrange, and where appropriate, facilitate sign-up’s & handovers to Contract Holders and purchasers.
• Work collaboratively with the Specialist Project Officers and wider Development Team to achieve and maximise sales & lettings, delivering exceptional services to our Purchasers and Contract Holders
• Ensure our Harmoni Homes website is current, updating the status of properties for sale and to let

• Experience of working in property sales & lettings and/or housing environment
• Good understanding of the sales & lettings process, from advertising to completion
• Knowledge of property compliance requirements i.e. EPC’s, gas safety, CML, deposit re gist ration
• Knowledge of housing legislation and regulatory requirements including Renting Homes Act Wales, Data Protection, Anti Money Laundering for sales
• Ability to demonstrate attention to detail and a proactive, innovative approach to problem solving
• Experience of using initiative and making difficult decisions, while proactively managing customer expectations
• Experience of managing and prioritising a busy workload
• Demonstrates the ability to be an excellent team player
• Proficient in a range of IS tools including the Microsoft suite
• Ability to work flexibility as some weekend and evening work may be required
• Full driving licence and access to a car for business use
• Experience using Dynamic Housing Management system
• Marketing experience